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Why Us

Why FoodSupplyWise.com?

FoodSupplyWise.com takes an innovative approach in providing dependable, simple and affordable ready-made freeze dry and dehydrated food for emergency preparedness and outdoor use.

 

FoodSupplyWise.com Quality Control: Our first and highest priority is the safety of the Consumers who use our products. We take pride in helping families prepare for the unexpected. With a 99% satisfaction rate and millions of pouches sold, FoodSupplyWise.com has quickly become the nation’s leader in emergency preparedness.

 

Frequently asked questions about FoodSupplyWise.com and our innovative products.

 

Where should I store my FoodSupplyWise.com?

This depends upon where you live. FoodSupplyWise.com are made of both freeze-dried and dehydrated components and are affected by temperature, moisture, oxygen and light. Optimal storage conditions for our foods are in cool, dry places.

 

How much water will I need?

On average, each individual serving requires 1 cup of water.

 

Do I have to use boiling water?

Hot water speeds up the process of reconstitution. FoodSupplyWise.com will be ready to eat more quickly when hot water is used. However, many of the foods can be re-hydrated and ready to eat with any temperature of water.

 

How are Wise foods packaged?

100% of our foods are packaged in airtight Mylar pouches. These pouches are then arranged in durable polyethylene buckets for easy storage.

 

What allergens are contained in FoodSupplyWise.com products?

Milk, soy, and wheat (gluten) are the common allergens found in FoodSupplyWise.com products. For specific ingredients by product type please contact us. Shellfish, fish, peanuts and tree nuts are NOT found in ingredients used in FoodSupplyWise.com.

 

Does the FoodSupplyWise.com manufacturing facility produce other food products that contain these allergens presently?

FoodSupplyWise.com wholly owned and operated manufacturing facility, “Cottonwood Manufacturing”, does not manufacture any products that contain shellfish, fish, peanuts. Cottonwood does manufacture a limited line of Non-FoodSupplyWise.com products that contain tree nuts.

 

Are any of these allergens found in ingredients or raw materials sourced by Cottonwood Manufacturing?

Cottonwood does source raw materials from suppliers that manufacture other products in a facility that could contain shellfish, fish, peanuts or tree nuts.

 

What steps are taken to ensure that these allergens do not end up in FoodSupplyWise.com products?

FoodSupplyWise.com and Cottonwood Manufacturing have a very aggressive allergen control program. We require each of our raw materials suppliers to provide us with a Certificate of Analysis with accompanying test results verifying that the raw materials provided are free from any trace of shellfish, fish, peanuts and tree nuts. These Certificates of Analysis are available upon request. Additionally, through our own internal allergen identification, storage segregation, and sanitation practices, we are taking every effort to ensure our products are allergen free.

 

How long do the meals last in storage?

Studies have proven that freeze-dried and dehydrated foods will last up to 25 years or even longer. For optimal storage life it is suggested that food be stored in a cool, dry place, such as a basement, with room temperatures of 50 to 55 degrees.

 

How much food should we have stored for our family?

It depends: your food storage needs are specific to your family size. The needs of each family are different.

 

Why use both freeze-dried and dehydrated ingredients?

FoodSupplyWise.com uses a combination of technologies to achieve the best taste and quality. Certain ingredients set-up and taste better when freeze-dried (vegetables, fruits, meats) while others do better through dehydration. In these cases, dehydrated ingredients offer all the benefits and better value than foods that have been freeze-dried.

 

Freeze-Dried and Dehydration Advantages: FoodSupplyWise.com takes a unique and innovative approach to food production for camping and long-term emergency preparedness. Our ready-made entrées, meats, vegetables and fruits may be freeze-dried or dehydrated. However, both processes promote an extremely long shelf life. Food maintains its original flavor, shape, color, and texture. Food better retains its nutritional value Food is condensed, taking up less space With all of its water extracted, food is extremely lightweight When water is added, the food completely reconstitutes itself. FoodSupplyWise.com customers enjoy greater peace of mind because of the food's long shelf life and great taste.

 

Why should I purchase from FoodSupplyWise.com?

We are dedicated to providing dependable, simple and affordable ready-made freeze dried and dehydrated foods. At FoodSupplyWise.com we have a long track record of customer satisfaction. We are confident that you will find our product to be of the highest quality, best priced and the most available. Most customers receive their product in 10-14 business days from the time it is ordered. In times of high demand, delivery times can range from 14-28 days.

 

What alternative uses are there for your product?

FoodSupplyWise.com are created to be easy to use whenever you need them. In addition to storing FoodSupplyWise.com products for an emergency situation a number of customers have found our product to be versatile enough to be consumed on a day-to-day basis. Entrees are also often used on camping, hunting and backpacking trips. Others pull them from the pantry at home or take them to work when they don t have time to prepare a meal or go out for lunch.

 

How are my products shipped?

All packages are shipped through FedEx or LTL carriers.

 

Will I be notified about my product delivery?

Yes. You will receive an automated email regarding your order and delivery times.

 

What is FoodSupplyWise.com return Policy?

You may return any merchandise, no questions asked, within 90 days of purchase. To initiate the return process, please contact us.

After a return is initiated:

  1. Return the item to the address given to you by our return department.

  2. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured.

We are not liable for return merchandise that does not reach our return department. We will notify you via phone, mail, or e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 20 business days of our receiving your return.